Misc
Airplane / Offline Mode
How does Truple work when there's no internet connection?
February 15, 2026
Truple App Domains
Domains to whitelist
February 15, 2026
Excessive screenshots
Screenshot limits for devices
February 15, 2026
Truple Web Filter and block tamper unlock code
Get an unlock code
February 15, 2026
Account Deletion
You can delete your account
February 15, 2026
Incognito / Private browser
How incognito is monitored on each platform
February 15, 2026
Download Event Log
Steps to download and email the event log
February 15, 2026
How to send log files
Steps to send log files on Windows, Linux, MacOS
February 15, 2026
Screenshot interval frequency explained
Understand how Truple captures screenshots
February 15, 2026
High risk screenshot inaccuracy
Screenshot risk rating engine explained
February 15, 2026
Invite Code instructions
Instructions for using an invite code
February 15, 2026
Why you're asked to enter end-to-end encryption passcode
Understand why you're being asked for it, and how to have your browser to save it.
February 15, 2026
Troubleshoot "No Events Captured"
Steps to take to resolve issues when events are failing to be captured.
February 15, 2026